Focus Dose™ presents
PRIVACY POLICY
Last updated: February 2025
1. Introduction
STIMA respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have when you visit our website, place an order, or interact with our brand. By using our site, you agree to the practices described below.
2. Information We Collect
We collect information you provide directly, such as your name, email address, shipping and billing address, and payment details when you create an account or complete a purchase. We also automatically collect browsing and device data — including your IP address, browser type, pages viewed, and referring URLs — through cookies and similar technologies described below.
3. How We Use Your Information
We use your information to fulfill and ship your orders, process payments, provide customer support, and communicate with you about your purchases. With your consent, we may send marketing emails about new products and offers — you can opt out at any time. We also analyze usage data to improve our website, products, and overall shopping experience.
4. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to remember your preferences, keep items in your cart, measure site performance, and deliver relevant advertising. You can control or disable cookies through your browser settings, though some features of the site may not function properly if you do. Where required, we request your consent before setting non-essential cookies.
5. Sharing Your Information
We share your information only with trusted third parties who help us operate our business — including payment processors, shipping carriers, and marketing and analytics partners — and only to the extent necessary to provide their services. We do not sell your personal data. We may also disclose information when required by law or to protect our rights, safety, and property.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal and tax obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we securely delete or anonymize it.
7. Your Rights & Choices
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, as well as to opt out of marketing communications and certain data processing. To exercise any of these rights, contact us using the details below. We will respond in accordance with applicable law.
8. Data Security
We implement industry-standard technical and organizational measures — including encryption, secure servers, and restricted access — to protect your personal information against unauthorized access, loss, or misuse. While no method of transmission or storage is completely secure, we continually review and strengthen our safeguards.
9. Children's Privacy
Our products and website are not directed at children under the age of 16, and we do not knowingly collect personal information from anyone under that age. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the "Last updated" date above and, where appropriate, notify you. We encourage you to review this page periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please reach out to our team at privacy@stima.com. We're happy to help.